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Auto e-procurement lags expectation

By Martyn Chase, AMM Special Correspondent
September 12, 2001


The squeeze on capital spending, coupled with the sharp downturn in the economy and the implosion of the dot-coms, will slow anticipated pace of e-commerce in the auto industry over the next year or so.

Early optimism over the potential of electronic trading exchanges for everything from e-procurement to supply chain management has faded and future directions look uncertain at best. While most of the world's major automakers are vigorously pursuing in-house networks called private trading exchanges, plans for the industry-wide Covisint exchange appear to have stumbled a bit out of the starting gate, and moves by automotive suppliers into e-procurement are lagging way behind expectations.

There are at least a couple of big trends that have emerged over the past year or so.

First, the rise of the private trading exchange is a major development to watch over the next year or so. Many leading automakers--and large Tier I suppliers as well--are putting more emphasis on their own internal in-house networks than on industry-wide endeavors such as Covisint. But Covisint isn't standing still by any means. It rang up an impressive $36 billion in online purchasing in the first six months this year, a much higher volume than many expected.

Second, a significant number of suppliers basically are still sitting on the sidelines and have not adopted any plans to implement the new set of e-business tools in their business either for procurement or supply chain management functions.

On the supplier front, a recent survey by the Detroit office of Arthur Anderson found that only 11 percent of suppliers' total requirements were currently being transacted electronically and that one of every five suppliers basically has not made any plans to date for entering the e-commerce arena.

That's the bad news. The good news is that this same survey indicated that the percentage of business transacted electronically would be soaring in the years ahead to 60 percent of all business by 2005. "It's a mixed picture in autos," one leading e-commerce analyst said. "I think there's still plenty of potential there ... but it may be a case of taking a step back before trying to take two steps forward."

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A study conducted by the University of Michigan's Center for Automotive Research asserted that the supplier base will continue to see a drastic contraction--shrinking 20 percent in the next year alone. But it also added that the survivors will be those who are quickest to adapt to e-business tools. Today only 15 percent of suppliers require two-way e-commerce capability. By 2004, however, that figure will jump to 77 percent, the University of Michigan researchers forecast.

A recent report from Accenture, a consulting firm, may have summed up the present state of play best when it said: "The key to success in the B2B online market is not a new business model; rather, it is old-fashioned marketing. We mean the lost discipline of marketing--asking customers what they want and then providing it at a profit."

As Covisint struggled through a tough first year when both the start-up and government anti-trust agency approval took longer than expected, the Big Three automakers--General Motors Corp., Ford Motor Co. and Daimler\Chrysler--all moved quickly ahead with private trading exchanges of their own. Ford's e-commerce efforts appear to be the most innovative at this stage with its moves presaging a total overhaul of its $30-billion annual procurement business. In terms of its steel buy, Ford will likely purchase more than $1-billion in steel this year through a new system provided by e-Steel, a New York-based software provider that is capable of tracking as many as 170 separate steps in the purchasing process from specs to bids to orders to payment.

Michael Levin, president of e-Steel, sees significant advantages coming from this new purchasing set-up. "Why should Ford let their suppliers go out and buy hundreds of thousands of tons of steel, process it and then sell the components back to Ford?" he asked. Why not instead buy the steel at the lowest possible price, then transfer it back through the supply chain adding value along the way?

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On one level it looks like Ford is barreling down a separate e-commerce path of its own, bypassing Covisint in many critical respects. While that's what it may look like on the surface, there's more to the story. Ford executives have kept Covisint officials informed on what they are doing on their own. "We want to keep them in the loop," one executive said. And e-Steel, highly active with Ford, also is signing cooperative agreements with Covisint that hold the potential for future expansion as well.

Just this summer Covisint and e-Steel signed an agreement to cooperate on marketing direct material procurement technology to the auto industry in a deal that could pave the way toward a broader relationship in the future. Significantly, it's important to note that Covisint does not plan to sell steel on its site at this time with the exchange stating that it needs to "focus on integrating previously committed technologies" into its site. But it does plan to embark on a "co-marketing effort" to encourage its clients to use the e-Steel Supply Network Platform.

"We have a high regard for e-Steel technology and their management team," said Kevin English, who became the new chief executive of Covisint this spring. "We will encourage our customers to do business with e-Steel," he added.

"This initiative with e-Steel has all the hallmarks of a great relationship," Levin enthused. "We look forward to their support in providing the auto industry with a proven solution for direct materials," he added.


Meanwhile, General Motors is focused more on its internal Web links with suppliers than on Covisint. This supplier link, called GM SupplyPower, offers real-time data on quality shipping and manufacturing procedures. GM also is using the Internet to better manage scrap and steel recyclable operations, to track accounts and to process purchase orders, Rick Wagoner, chief executive of GM told the annual meeting of the American Iron and Steel Institute in Washington this spring.

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There are potentially important payoffs for suppliers, he added. "It allows for faster problem resolution and it provides the necessary information for pro-active planning," Wagoner asserted. Bottom line for suppliers is this: those linked to GM SupplyPower will be hooked into GM's vehicle development programs much sooner, allowing the suppliers to influence the design process from the outset.

And DaimlerChrysler is moving ahead with its FastCar system in the production and design of its vehicles. A new set of e-business tools means that DaimlerChrysler suppliers can get up-to-the-minute data on inventory, packaging, invoicing and design changes. "We are changing paradigms, and we've cut our order response times to between 25 percent and 50 percent," said one DaimlerChrysler executive.

Covisint had more than its share of start-up troubles and is losing money. But it may be beginning to rebound from its shaky start. "Covisint is not a dot-com," English asserted at the University of Michigan Auto Management converse at Traverse City, Mich. in early August. "We are a business that will not only last but thrive and succeed over the longer term," he stressed.

Recent news from the industry-wide exchange looks hopeful. In the second quarter this year, Covisint reported that it handled 320 auctions worth $35 billion in sales.

It's important to note that the lion's share of that business is in highly engineered parts and components, not materials like steel or aluminum. But Covisint is eyeing moves into direct material procurement as well, sources said.


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"Newview... had immediate positive impact for Ford and our supply partners."

Director of Global Raw
Material Procurement, Ford


 


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